Here at Educational Life CIC we take pride in our communities and making them safe, enjoyable places for each individual to learn, grow and thrive. 

In order to ensure that everybody is included and appreciated, we need to understand and tackle issues that people face, within the wider community, but also in the family home. With this in mind, we are delighted to let our followers know that we are proud Corporate Supporters of Family Lives and BullyingUK.

Who are they?


Family Lives

Our vision

Families are the foundation of society. All families should have access to active support and understanding.

Our mission

Family Lives works around the clock, transforming the lives of families, supporting parents and making happier relationships, happier families and a stronger society. Our experience enables us to help families with any problem or challenge that they face. Our trained family support workers, both paid and volunteer, offer all family members immediate and on-going help on the phone, online or in local communities. We use the knowledge gained through our work to inform, support and train professionals and campaign for changes to improve and support family life.

History of Family Lives

Family Lives was formally registered as a charity in 1999, and operated under the name of Parentline Plus. The charity’s original formation as Parentline was founded in response to the tragic child abuse case of Maria Colwell in 1973, who was killed by her step-father. The parents that founded Parentline believed that there needed to be a dedicated organisation supporting parents, before they reached crisis point which could result in abuse. A merger in 1999 between the National Stepfamilies Association, Parentline and Parent Network built on the collective experience of these three charities, to provide a range of national and local services to support parents and families across the country.

Parentline Plus reverted back to its registered name of Family Lives in 2011. We still have senior members of staff from all three organisations working at Family Lives. Family Lives has also merged with two small organisations, Bullying UK and TeenBoundaries in 2010 and 2011 respectively, to further the expertise and reach of the organisation. In addition a merger with the respected Parenting UK occurred in November 2012, enhancing our work with professionals and practitioners in the parenting field. In 2014, Action for Prisoners’ and Offenders’ Families became part of Family Lives, working to support all those who work with families of offenders and prisoners. Currently Family Lives employs 186 staff and 236 volunteers across our central and local offices.

We value being:

  • Confidential – safe space
  • Accessible – free, inclusive, around the clock, for everyone
  • Professional – leading, developing services, volunteers and staff, commentating
  • Independent and trustworthy – reassuring, 1st call
  • Empathetic and non-judgmental – personalised, won’t stigmatise, open minded, sounding board


For us, this means that Family Lives are able to offer relevant, honest and relatable advice to all areas of our communities. We value their advice and willingness to share best practice to keep everyone safe and included within society.

Bullying UK

Bullying UK is part of Family Lives

How we can help you

If you would like support and advice, you can talk to one of our Family Support Workers by calling our confidential helpline on 0808 800 2222. You can also share experiences and advice with other parents on our Forums. Family Lives is here for you and you can contact us about any family issue, big or small.

What is bullying?

Anti-bullying advice

Bullying affects lots of young people and happens in many schools but it’s the way it’s dealt with which makes the difference between life being tolerable or a misery for many.

A definition of bullying

There is no legal definition of bullying. But it is usually defined as repeated behaviour which is intended to hurt someone either emotionally or physically, and is often aimed at certain people because of their race, religion, gender or sexual orientation or any other aspect such as appearance or disability.

Bullying can take many forms including:

  •  physical assault
  •  teasing
  •  making threats
  •  name calling
  •  cyber bullying

Bullying can happen anywhere: at school, travelling to and from school, in sporting teams, between neighbours or in the workplace.

anti bullying advice

What is cyber bullying?

Cyber bullying is bullying through a mobile phone or online (eg by email, instant messanger or on social network sites). Cyber bullying is just as serious. Read more about cyber bullying.

How to deal with bullying at school

If you are being bullied at school, tell a friend, tell a teacher and tell your parents. It won’t stop unless you do. It can be hard to do this so if you don’t feel you can do it in person it might be easier to write a note to your parents explaining how you feel, or perhaps confide in someone outside the immediate family, like a grandparent, aunt, uncle or cousin and ask them to help you tell your parents what’s going on.

Your form tutor needs to know what is going on so try to find a time to tell him or her when it won’t be noticeable. You could stay behind on the pretext of needing help with some work. If you don’t feel you can do that, then speak to the school nurse. Don’t be tempted to respond to any bullying or hit back because you could get hurt or get into trouble.

Bullying includes:

  •  people calling you names
  •  making things up to get you into trouble
  •  hitting, pinching, biting, pushing and shoving
  •  taking things away from you
  •  damaging your belongings
  •  stealing your money
  •  taking your friends away from you
  •  posting insulting messages or rumours, in person on the internet or by IM (cyberbullying)
  •  threats and intimidation
  •  making silent or abusive phone calls
  •  sending you offensive phone texts
  •  bullies can also frighten you so that you don’t want to go to school, so that you pretend to be ill to avoid them

Bullying and body language

Body language tells us a lot about other people. Think about the last time you walked into school. How did you feel? Confident and powerful? Or timid and worried? If you’re trying not to be noticed and looking at the ground a lot while darting into school it can make you more noticeable. You look defensive and vulnerable. If you step out boldly you send out a quite different message of confidence. You may not be very confident but you’ll certainly look it.

Hitting someone is an assault

Try to stay in safe areas of the school at break and lunchtime where there are plenty of other people.  If you are hurt at school, tell a teacher immediately and ask for it to be written down. Make sure you tell your parents.

Bullying is upsetting

Bullying is very upsetting and if you feel you can’t cope, tell your parents and go to see your doctor. Many doctors are very sympathetic about the effects of bullying and yours may be able to write a note for the school explaining the effect that bullying is having on your health.

People bully others about perceived differences, including appearance, religion, behaviour, disabilities  or illness, family, even how well you are doing at school or how popular you are. It is always best to try and dismiss bullying remarks. If a bully sees that they can upset you then they will keep trying. Many people are the victim of bullying and it is important to remember that noone should be bullied.

Bullying UK offers invaluable expertise and advice for those affected by bullying. They seek to educate and tackle the problem by appealing to all people involved in the scenario – from the person being bullied, to the bully, educators, family and people in the community. The information is easy to digest and they offer support through phone lines, live chat, forums, and education about the types of bullying and how to cope with it. 

Educational Life takes an active part in Anti-Bullying Week 12th – 16th November and are champions of the anti-bullying cause; engage in the #ChooseKindness campaign and we wear blue on Wear Blue Day.